You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

new email address

I can't change my email address on my ipad to my new address and don't rember old password for ipad


iPad 2, iOS 9

Posted on Apr 6, 2020 1:16 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2020 3:35 PM

I presume that you are attempting to change the primary email address associated with your AppleID. If so, you need to log-in to your AppleID account from a web browser - and change it there:

https://appleid.apple.com


These are the procedures to follow:

https://support.apple.com/en-gb/HT202667#before

https://support.apple.com/en-us/HT204071

https://support.apple.com/en-gb/HT201355


If your have forgotten your AppleID, this is the process to recover it:

https://support.apple.com/en-us/HT201487


I hope this information is helpful in resolving the problem.

2 replies
Question marked as Top-ranking reply

Apr 6, 2020 3:35 PM in response to setupman1

I presume that you are attempting to change the primary email address associated with your AppleID. If so, you need to log-in to your AppleID account from a web browser - and change it there:

https://appleid.apple.com


These are the procedures to follow:

https://support.apple.com/en-gb/HT202667#before

https://support.apple.com/en-us/HT204071

https://support.apple.com/en-gb/HT201355


If your have forgotten your AppleID, this is the process to recover it:

https://support.apple.com/en-us/HT201487


I hope this information is helpful in resolving the problem.

new email address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.