Unable to update Mac due to 102 error code

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Level 1

4 points

Unable to update Mac due to 102 error code

my Macbook pro with operating system OS X version 10.8.5 with processor 2.4 GHz Intel core i7, memory 8 GB 1600 MHz DDR3, I was trying to download updates but it downloads to a certain level and stops giving me error 102. I dont know how to start trouble shooting this kind of problem.

I have tried reinstalling the OS with no success either.

Due to my inability to fix this issue, I can't upgrade my OS which is a prerequisite for downloading the latest version of XCode from the Mac Store.

MacBook Pro Retina

Posted on Apr 7, 2020 5:57 AM

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Answer 1

a brody

Level 10

85,314 points

Apr 7, 2020 6:40 AM in response to ogunsada

What is the Machine ID/Model Identifier of your Mac in the System report?

It should be MacBook Pro x,y. We need the values of x and y. This will tell us what you can upgrade to.

http://www.macmaps.com/docs/DOC-13695/

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Answer 2

ogunsada Author

Level 1

4 points

Apr 7, 2020 6:46 AM in response to ogunsada

Please bear in mind that the particular update triggering this error is for iTunes 12.4.3. That is the only pending software update. My understanding is this update needs to be complete before an OS update can take place.

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