iPad

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iPad

I was given a iPad from my partner I need to erase all content and register and connect to my Apple ID I have tried this but it is still asking for my partner to sign in ?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Apr 7, 2020 6:35 AM

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Answer 1

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LotusPilot

Community+ 2024

Level 10

284,180 points

Apr 7, 2020 7:21 AM in response to Davycrocketbear

Turn-off Activation Lock:

https://support.apple.com/en-us/HT201441

More information and procedures for Activation Lock:

https://support.apple.com/en-us/HT201365

Before passing the iPad to you for re-use, this procedure should, ideally, be followed:

https://support.apple.com/en-gb/HT201351

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Answer 2

Shichimi

Level 4

3,083 points

Apr 7, 2020 7:11 AM in response to Davycrocketbear

Only the holder of the registered Apple ID can release the old Apple ID from the device. Your partner can do this either on the device or remotely. As long as the iPad is connected to the internet, your partner can erase the device and release the Activation Lock from anywhere (most easily from another Apple device). Once this is done, you will be free to initialize the iPad and register your own Apple ID on it.

Good luck.

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Answer 3

Apr 7, 2020 7:22 AM in response to LotusPilot

I have now erased all my partner’s content and it is now registering my name

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