Email in Junk folder not marked as Junk

I'm using Apple Mail on Catalina with IMAP. My Mail provider detects Junk mail and moves it to the Junk folder. In Mail however, those messages are not always marked as Junk, i.e. they don't appear "brown" and with the Junk mail Icon and banner, and there is no extra button "Load Remote Content" such that external images are not loaded immediately.


Now for those emails in the Junk folder I cannot mark them as Junk directly. The corresponding menu items and buttons only allow to mark them as "not Junk". The only way for Mail to recognize them fully as Junk emails is if I move temp temporarily into another folder, after which I can select "Mark as Junk" (and they get moved back to the Junk folder automatically).


How can I get Mail to automatically mark all mail as Junk that appears directly in the Junk folder (b/c my provider's mail filter put it there)? How can I manually mark messages in the Junk folder that are not marked as Junk already, as Junk?

MacBook Pro 15", macOS 10.15

Posted on Apr 7, 2020 1:52 PM

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5 replies

Apr 8, 2020 4:34 AM in response to Barney-15E

Thanks for the reply, but that doesn't make sense to me. Why should it not assume that new mails in the Junk folder should be considered Junk? To some degree it correctly does assume that it is Junk, b/c it refuses to let me mark them as Junk, I can only "mark as not Junk & move to Inbox".


I don't want to disable the Junk filter of my mail provider, because it works quite well. Also if I would rely only on Apple Mail's Junk filter, that wouldn't work if the machine is not running, and I would get Junk mail in my phones Inbox. I get around 100 Junk Mails per day.


All I want is that external content is not loaded when I quickly browse through those mails to check for false positives and thus also mark them as "read". To me that doesn't sound unreasonable, or does it?


I'm pretty sure this worked quite well before the Catalina upgrade. I.e. mail in the Junk folder was correctly marked as Junk even with the mail provider's filter enabled. Only sometimes was there the odd Junkmail not properly marked in the Junk folder. I was on Sierra up until recently. Not sure what changed...

Apr 9, 2020 8:41 AM in response to Barney-15E

Thanks. I see your point, however I disagree with this design decision. IMHO it would not at all be unreasonable for Mail to assume everything in the Spam folder is meant to be Spam and should be used to train the filter, regardless of how it got there. Mails that are classified by Apple Mail as Spam automatically are also treated in the same way as those that I manually mark as Spam.


But regardless, even given how it treats these messages, it's still not reasonable that I can't then manually mark them as Spam directly inside the Spam folder, without first moving them out of the Spam folder. And not loading external images should also be done for all messages in the Spam folder, regardless of "marked as Spam" status.


I disabled my provider's Spam filter and it seems like the reason the behaviour appears to have changed is that Mail's Spam filter now detects 0% of those ~100 Spam messages I get per day as Spam. It seems like this might have changed during the Catalina upgrade. Of course I reenabled my mail provider's Spam filter.


I have already tried to reset Mail's Spam filter and have now manually marked the emails from the past few days after the upgrade as Spam, but the filter hasn't yet started to pick them up. To me as a human they appear very repetitive and distinct. Is there something more I can do other than to the "Reset" button in Mail's preferences? Could this be some strange artefact from Sierra -> Catalina upgrade?

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Email in Junk folder not marked as Junk

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