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I have an old email that no longer using can’t remember password

I have a. iPhone 6 Plus I also have two emails associated in my Apple ID one I no longer use it’s the first email I put in it said it’s not an Apple ID then I put another email now one controls iCloud the other the store and I don’t remember the password of the first one every time I put in a password it says not an Apple ID how do I remove it so my second working email which is an Apple ID has total control of both iCloud and store not just store

iPhone 6 Plus

Posted on Apr 7, 2020 5:08 PM

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11 replies

Apr 8, 2020 7:51 PM in response to Theusmarines

If necessary, if you are the original owner, contact Apple ID Support. They will need to see the original purchase receipt with the serial number/paperwork.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


https://twitter.com/AppleSupport



I have an old email that no longer using can’t remember password

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