iOS 13.4.1 audio skipping/glitching

I wouldn't roll back just yet. It may or may not have been the phone call that corrected the problem for me. It may have just been a matter of iOS doing whatever it needed to do in the background, which may have caused the skipping audio and UI lag, and then it just finished all that intensive background processing around the time my phone call started. That time may vary from device to device, depending on what iOS needs to do in any given set of unique variables. Total speculation, but I'd wait it out for a bit if you can. Hoping your phone soon returns to normal operation soon!

Yep I'm having the same issue for a few weeks now - I was also wondering if it is something to do with the software update that happened in July.

My phone will unlock in my pocket, skip songs, stop podcast episodes that I am listening to, also have had the 5-minute locked screen twice now. And yes, also playing out of the speakers despite headphones being plugged in.

At first I thought it was my phone hitting my leg in my pocket (the so-called ghost taps) but I've proved that theory wrong, then I thought it was my headphone jack that was the problem (it is less than 1 year old, mind you). I have tried uninstalling the Podcast App as it is the worst offender. Will see what happens.

I don't have the ghost touch problems but the audio on books is skipping and randomly stopping after ~20 seconds.

A phone call sometimes helps.

Restart iPhone sometimes helps.

I restored iPhone X from backup and that helped for a couple of weeks.

Solution

Use Audible for listening to books.

Start from iOS 13.4

Audio From Up&Down Speaker staticky/crackling sometime (e.g. music, game...)

As it turns out, I’m unable to roll back anyway. I’m one of those odd people that doesn’t have a computer. I believed Apple back in 2015 when they said that an iPad would take the place of a laptop...well, I’m still waiting for that. Waiting, with no money as I have an iPhone and an iPad. Both in need of new batteries or an entire upgrade to newer models. Exactly as Apple intended.

Thank you for your response and advice! It’s much appreciated.

Since updating my iPhone 11 to iOS 13.4.1, after 30 seconds to 2 minutes, my music, videos, wireless headset, and even regular call audio gets paused, dropped or comes through with poor quality for the person on the receiving end of my call. This is unacceptable as many of us are working from home and rely on our phone’s audio to work properly. I do not want a band-aid solution. I want Apple to promptly address and correct this issue and push out the update to everyone. I’m looking forward to a company response, not simply relying on the Apple community to solve your problems. When can you deliver this to users, Apple?

Still happening, worse today after I updated to 13.5.1

Hard reset, other apps off, bluetooth off, WiFi off, it doesn't seem to matter what I do sometimes it works and sometimes it refuses. Audiobooks starts, plays for 15-30 seconds and quits or plays with gaps in the sound and then quits. It seems like the program does not have enough memory to operate correctly, tries and then crashes. Super frustrating.

Will do a complete reset and restore from backup again tonight. This should have been fixed by now.

Hi, did you ever get this resolved? I am also experiencing the same issue (Iphone XR). Have not been able to speak to anyone about it since i was told to do a hard reset (didn't resolve the issue!!) Thanks

Hey ! I’m on iphone x, 13.6 iOS

Same here. Audio on all players are glitching and skipping, especially when you lock the screen and put phone in a pocket. It’s like ghost playing with your Spotify and etc

Also comes out the Voice Control when I plug the headphones. Voice Control should be off on my phone though.

Sounds familiar to anyone ?

I’m having the same problem, I thought it was the lightning jack but it does the same thing on Bluetooth and on the internal speakers. I also have ghost touch problems that are transient but affect my phone 40-60% of the time. I’ve tried working with Apple care and they informed me that it’s “probably the screen cover” and I should remove it. I don’t have a screen cover. I informed Apple Care of that and they told me that I probably forgot putting a screen cover on it and that I should remove it (?). Does anyone have a good non-Apple phone suggestion?

My iPhone Xr just started skipping on podcasts and I updated to IOS 13.6.1 just several weeks ago. So I don't think it is necessarily one version of IOS causing the skips. I'll try the phone calls. I see there is also a new IOS 13.7 available that allows for Covid 19 updates. No mention of correcting audio skips. Thanks

Same issue. A few on here are claiming a phone call fixed this for them which seems coincidental at best. Has anyone found any other ways of fixing this? I’m about to roll back to 13.4.

mine iphone7 plus is update now i have no audio on call

Same here, minutes after update no voice during calls, People can’t here me and I can’t hear them, camera is also now Playing up, press the button to take photo and nothing happens.

I have the same issue on my 11 pro max. The speaker doesnt work normally anymore recently. Hope it comes from The software and you guys could help fix it asap.