App wanting me to purchase when I've already purchased

I purchased the pro version of an app a long time ago and added a family plan. I haven't been on the app for along time and it now asks if I want to buy the "pro" version again so I thought it had expired or something so I tried to buy it again and it says I already have it. What can I do to fix this? We need our brain games while in quarantine!

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Apr 8, 2020 11:42 AM

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1 reply

King_Penguin

Level 10

334,728 points

Apr 9, 2020 11:10 AM in response to byronandcathy

Is there a purchase restore option in the app, or is there a FAQ/help section on the developer's website (or have you contacted the developer) ?

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App wanting me to purchase when I've already purchased

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