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Updating apps

Why can’t I update apps? I get a message saying


The discounted price is only available to customers who own a previous version. To purchase this item at full price, click buy.


These apps were purchased a long time ago and free?


iPhone 8 Plus

Posted on Aug 23, 2019 4:44 AM

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Posted on Aug 23, 2019 5:28 AM

There have been a number of posts over the last week or so with the same problem, and so far I haven't seen a solution. You could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Aug 23, 2019 5:28 AM in response to RLProck

There have been a number of posts over the last week or so with the same problem, and so far I haven't seen a solution. You could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Updating apps

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