icloud storage
just purchased 2TB storage but in icloud drive on my mac pro still showing its full. Why????
MacBook Pro 15", macOS 10.15
Have you restarted the computer since purchasing the extra space?
4 replies
You are welcome. Have you tried signing out of System Preferences/iCloud (Apple ID for Catalina), restarting, and then signing back in to see if the correct storage shows?
User profile for user:
Dave_G1
User level:
Community Specialist
Hello Pixiebrownie!
Based on your post it appears you upgraded your iCloud storage, but iCloud Drive is using all your storage space. Is that correct? If so, I’ll be happy to assist.
Do you see the 2TB iCloud Storage plan when checking your iCloud account?
Have you been able to confirm the storage space on multiple devices?
Take a look at the steps listed here: Buy more iCloud storage
I would also recommend checking the iCloud website using a computer if possible.
If this seems to be isolated to iCloud Drive, you can use the following articles to help manage your iCloud storage space.
Use iCloud Drive to store documents on your Mac, iPhone, and iPad
Keep me updated on your findings.
Cheers!
yes i restarted, checked my icloud account on web, i can see 2tb there and also in my phone but it wont show in my laptop and can't store anything to icloud in my laptop, when checking the storage in about this mac the icloud storage also will not show.
Help I am running out of laptop storage thats why i bought 2tb for icloud so that i can move other stuff from my laptop to icloud.
Thanks JSB
icloud storage