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When I press the ITV hub app on my iPad the screen goes pale grey , then it returns to the home page.
I have turned off the router, and also re booted the iPad but to no avail.
I have also cleared cache and cookies and the speed test shows 29 Mbps.
However none of that has helped.
Can anyone help me please
I presume that your iPad (model undeclared) has been updated to the current supported version for your iPad.
You need to first delete the App from your iPad - then force-restart:
After restarting, you should again download/install the ITV Hub from the App Store - then log-in to your subscription, which will have automatically carried forward.
This should resolve the problem of the App crashing.
ITV hub has just stopped working on my iPad I pay a subscription to it.
when I log in to app the screen goes grey then returns to the home screen. I've used itv hub for past 2 years with no problems.
I emailed ITV and they said there working on it but can do anything to help me at the moment and said to speak to apple in case it's a update problem
ITV hub has just stopped working on my iPad I pay a subscription to it.
when I log in to app the screen goes grey then returns to the home screen. I've used itv hub for past 2 years with no problems.
I emailed ITV and they said there working on it but can do anything to help me at the moment and said to speak to apple in case it's a update problem
Restart you Home Router.
Disconnect power from the router for at least 30 seconds, then restart. When the router has finished its reboot, force-restart your iPad (using the process in my previous reply).
I've had the same issue with itv Hub for past few days, have cleared cache, rebooted iPad & router, I believe it should work with ios7 or above which I am, any advice please as I'm paying monthly subscription for add free? Many thanks
Hello,
You will need to reach out to ITV’s support for assistance with their product.
My iPad is running version 10.3.3 (14G60) model no MD154LL/A
it has now also stopped running on my wife's iPad too. Version 9.3.6(13G37)
I have the same issue. It used to work fine. I'm running IOS 9.3.5
There's clearly an issue with ITV Hub which ITV will need to sort out.
ITV hub
