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I think somebody has hacked my phone and I'm not sure. I don't know how to check or get it looked at right now. If anyone could give me some advice that would be great. Someone from Russia hacked my Spotify but I fixed that. Now my phone freezes and dies randomly and quickly.
iPhone X, iOS 13
You Spotify account was NOT hacked out of your iPhone. It was most likely compromised externally via a phishing email or something similar. If you have changed your Spotify account's password then you are good to go on that front.
As far your iPhone freezing and shutting down randomly, this is probably a separate issue than the one above. Please follow the instructions in this article by Apple and ➔ Force ReStart Your iPhone.
If that does not work then how is your Battery Health? Open Settings ➔ Battery ➔ Battery Health and let us know what is your Maximum Capacity percentage. If that percentage is at or less than 80% then your issues can be related to a failing battery.
Let us know what you find with details please.
Axel F.
You Spotify account was NOT hacked out of your iPhone. It was most likely compromised externally via a phishing email or something similar. If you have changed your Spotify account's password then you are good to go on that front.
As far your iPhone freezing and shutting down randomly, this is probably a separate issue than the one above. Please follow the instructions in this article by Apple and ➔ Force ReStart Your iPhone.
If that does not work then how is your Battery Health? Open Settings ➔ Battery ➔ Battery Health and let us know what is your Maximum Capacity percentage. If that percentage is at or less than 80% then your issues can be related to a failing battery.
Let us know what you find with details please.
Axel F.
Force ReStarting has not helped you. You are not seeing any glaring issues from the performance of you battery. You are still experiencing random shut downs and freezes. I recommend that you have your iPhone examined at an Apple Store or an authorized repair center at your earliest convenience.
Axel F.
I have done the force restarts many times. my battery health is 89%. so what should i do from here?
Hacker
