Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPhone 7 froze during update from iTunes, cannot hard-restart.

I plugged my iPhone 7 into my iMac to update my phone... it started to update then froze during it and I received an error... I cant even hard-reset my phone by pressing volume and home button at same time. nothing will restart it.

iPhone 7, iOS 13

Posted on Apr 8, 2020 7:17 PM

Best reply

Axel Foley

Level 10

148,506 points

Posted on Apr 8, 2020 7:58 PM

Hello Chris,

See if the instructions in this article by Apple ➔ If Your iPhone is Non-Responsive or Frozen helps you in addressing your issue.

Axel F.

View in context

iPhone 7 froze during update from iTunes, cannot hard-restart.

Similar questions