can’t create new files in pages, keynote, numbers

Question

tmarkramos Author

Level 1

4 points

can’t create new files in pages, keynote, numbers

Hi.

I have

Ipad 6th gen

IpadOS 13.4.1

After updating to 13.4, this error comes up whenever I want to create a new file in Pages, Keynote, and Numbers:

com.apple.DocumentManager error 1

Offloading and Removing the apps did not help.

Updating to 13.4.1 did not help also.

Please help. Thanks.

iPad, iOS 13

Posted on Apr 8, 2020 8:47 PM

Reply

Answer 1

QuickPost

Level 10

103,585 points

Apr 8, 2020 8:50 PM in response to tmarkramos

Hello,

Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

Reply

can’t create new files in pages, keynote, numbers

Similar questions