Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime

I’m trying to FaceTime a specific person but it will not let me. I can audio call but not video. Everyone else in my contacts there is not a problem. What can I do?

iPhone 8, iOS 13

Posted on Apr 9, 2020 1:29 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2020 1:39 AM

FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.


Is this contact in UAE?

2 replies
Question marked as Top-ranking reply

Apr 9, 2020 1:39 AM in response to Carsonjack_21

FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.


Is this contact in UAE?

FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.