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FaceTime

I’m trying to FaceTime a specific person but it will not let me. I can audio call but not video. Everyone else in my contacts there is not a problem. What can I do?

iPhone 8, iOS 13

Posted on Apr 9, 2020 1:29 AM

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2 replies

SravanKrA

Level 10

454,168 points

Apr 9, 2020 1:39 AM in response to Carsonjack_21

FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.

Is this contact in UAE?

Storm-B

Level 1

136 points

Apr 9, 2020 1:38 AM in response to Carsonjack_21

Try updating to newest version of iOS.

If you don’t know how read this https://support.apple.com/en-us/HT204204

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FaceTime