FaceTime

I’m trying to FaceTime a specific person but it will not let me. I can audio call but not video. Everyone else in my contacts there is not a problem. What can I do?

iPhone 8, iOS 13

Posted on Apr 9, 2020 1:29 AM

Reply
2 replies

Apr 9, 2020 1:39 AM in response to Carsonjack_21

FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.


Is this contact in UAE?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.