Ipad iOS 9.3.5

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.

https://www.apple.com/contact/

OR

https://support.apple.com/en-us/HT201232

Best of Luck to You!

You can head over to https://getsupport.apple.com and then choose a repair option and contact your local Apple Support and maybe they can speak Russian.

If you need to contact Apple Support, use the Contact Support link at top-right of this page.