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Mac Email

Whenever I attempt to send an e-mail I get a request box headed 'outlook.com' saying ''unable to verify account name or password'. This has only started in the last couple of days.


Also. I get the same message when I attempt to create a new e-mail account.


My software version is Catalina


What do I need to do to fix this? I am not a computer wizard.

iMac 21.5", macOS 10.15

Posted on Apr 9, 2020 2:48 AM

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Question marked as Best reply

Posted on Apr 10, 2020 5:55 AM

My problem has been resolved.


It turned out that I had mismatched passwords on me Incoming and Outgoing Mail servers.


Further issue was that I had an invalid email address (missing @) in the mail that I was having an issue with.


Don't know how it happened but the Apple consultant tracked it down for me.


Couple of things for you to check out.


Sickman 73

3 replies
Question marked as Best reply

Apr 10, 2020 5:55 AM in response to danial277

My problem has been resolved.


It turned out that I had mismatched passwords on me Incoming and Outgoing Mail servers.


Further issue was that I had an invalid email address (missing @) in the mail that I was having an issue with.


Don't know how it happened but the Apple consultant tracked it down for me.


Couple of things for you to check out.


Sickman 73

Mac Email

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