Mail management and best practice - why is mail so neglected as a tool?!

Thanks Bob - I have indeed left some feedback (long overdue). I would be very surprised in a professional context if most users do not spend a very significant proportion of time on email. I appreciate other users may find animated Memoji's really important and business critical, just not me!

I haven't been a frequent Outlook user since switching to Mac about 20 years ago, but have had occasional brushes with it. I prefer the look and feel of Mail and the fact that it is fully integrated with iOS on my iPhone and iPad. As it's an Apple designed product it is very intuitive and generally a very good user experience.

Maybe I missing something on managing attachments in Mail and you can put me right? I can download and save an attachment granted and I very often do. However, the email containing the original attachment will remain unless I delete that email (which will also delete the attachment). More often than not I will want to refer back to emails so I don't delete them. It means I am stuck with the attachment using up disk space. In Outlook I can 'remove' the attachment. The email text remains (not the attachment itself), along with a reference to the name of the file that was deleted. Having that record of what the attachment was (name, before being removed and date of removal) could help me get back to that file (assuming it has been saved safely somewhere and I have a nice methodical process for reading the email, saving the attachment and then removing the attachment). I still have the text of the conversation but not MB / GB of attachments clogging things up (I suppose there is an argument to say leaving the attachment on the email server is additional backup and it means even if my own network or hard drive dies the attachment is still out there somewhere). This seems to be a really useful feature in Outlook, but I don't believe there is equivalent functionality in Mail. If I've missed that someplace I'd love to know about it.

In general I'd love to use Mail more efficiently. I don't think much has changed in the last 20 years. My point / suggestion is that Mail should get some more attention because I genuinely do think it is an app that many, many people use on a very regular basis and is important to someone's productivity in a business context which is why I'm surprised it doesn't get more focus (eg no topics in discussions with the tag 'Mail').

Appreciate your help and feedback and hope that occasionally someone at the HQ of that $T company take a look at what people are saying (as well as the formal 'feedback' channels that are quite restricted by character count). Got to imagine that TC spends a fair few hours on email each day - perhaps he uses Outlook?! Would love to know!

Thanks Leroy - good to see Mail does feature in the feedback area, but disappointing it does not get more attention given how critical it is to most people.

Thank you Barney - how long has that been there without my knowing about it?! Exactly what I was looking for.