Disabling iTunes Backup Encryption for iOS Devices is bugged

This issue has existed for over a year, and from a post I made on Reddit (as well as a follow-up I just received), it seems others are also having this issue.


Trying to disable encryption goes as follows:


  1. Plug the device in and open iTunes.
  2. Go to the device page and click the check box to disable encryption.
  3. Enter the correct encryption password
  4. Watch as iTunes works then says the password is incorrect.


The strange thing is that I can change the encryption password by using the correct password, but I just can’t disable it.


This is not only annoying but also a serious issue because should the need arise and I only had my Windows laptop to disable encryption, I wouldn’t be able to do so.

Windows, Windows 6

Posted on Apr 9, 2020 12:05 PM

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Disabling iTunes Backup Encryption for iOS Devices is bugged

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