You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

com.apple.ImageCaptureCore error -9912

I have a Nikon D800. I have always used Image capture via cable to move the RAW files onto the drive on my MacBook Pro. I am now getting this error: com.apple.ImageCaptureCore error -9912


I am running Mohave Version 10.14.6. I have tried turning the camera off, then on again. It doesn't make a difference. Do you have any suggestions for how to resolve?


Thanks!

MacBook Pro 15", macOS 10.14

Posted on Apr 9, 2020 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2020 10:49 AM

MarketingMaven511 wrote:

I have a Nikon D800. I have always used Image capture via cable to move the RAW files onto the drive on my MacBook Pro. I am now getting this error: com.apple.ImageCaptureCore error -9912

I am running Mohave Version 10.14.6. I have tried turning the camera off, then on again. It doesn't make a difference. Do you have any suggestions for how to resolve?

Thanks!



You can try a different cable.


You can try a different port


You can try rebooting the computer


1 reply
Question marked as Top-ranking reply

Apr 11, 2020 10:49 AM in response to MarketingMaven511

MarketingMaven511 wrote:

I have a Nikon D800. I have always used Image capture via cable to move the RAW files onto the drive on my MacBook Pro. I am now getting this error: com.apple.ImageCaptureCore error -9912

I am running Mohave Version 10.14.6. I have tried turning the camera off, then on again. It doesn't make a difference. Do you have any suggestions for how to resolve?

Thanks!



You can try a different cable.


You can try a different port


You can try rebooting the computer


com.apple.ImageCaptureCore error -9912

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.