Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

frozen screen with apple symbol

my iPhone 7 is frozen and with a black screen with apple logo. HELP

iPhone 7

Posted on Apr 10, 2020 7:56 AM

Reply

Best reply

Level 6

18,372 points

Posted on Apr 10, 2020 8:12 AM

Force restart iPhone - Apple Support ⬅︎ try this...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context

Similar questions

iphone 11 is frozen on black screen with apple logo Frozen screen on iphone 11. Black screen with apple logo.
100 1
iPhone 6 is frozen with white screen and Apple logo. my iPhone 6 is frozen with white screen and apple logo [Re-Titled by Moderator]
135 1
iphone 7 is frozen, just the apple logo on screen My iphone 7 frozen, I have reset in several times, it doesn't work.
183 1

1 reply

Best reply

Level 6

18,372 points

Apr 10, 2020 8:12 AM in response to S1019

Force restart iPhone - Apple Support ⬅︎ try this...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Reply

frozen screen with apple symbol

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up