iPad PRO 11 all connected - why doesn’t the keyboard type.

iPad Pro & Smart Keyboard folio all connected: I type on the keyboard anf

d get no result on the iPad? What am I doing wrong?

iPad Pro, iPadOS 13

Posted on Apr 10, 2020 12:44 PM

Reply
5 replies

Apr 13, 2020 4:12 PM in response to GbDiablo

Hi GbDiablo,


(Assuming you have another iPad) does your Smart Keyboard work if you connect it to another iPad? If you don't have another iPad, contact Apple Support through the 'Contact Support' button at the top of your screen. Apple never removes support from a device completely, just limits your options.


To contact Apple Support:


  1. Click the 'Contact Support' button at the top of your screen.
  2. Click on the 'iPad' tile.
  3. Type in the search box 'Using Smart Keyboard'.
  4. Choose the option that you think is best. However, I recommend that you talk to them first, either by chat or call and follow their instructions. If you know that it is broken, click the 'Send in for Repair' tile. Follow the instructions on-screen.


Kind regards,


Grey360

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iPad PRO 11 all connected - why doesn’t the keyboard type.

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