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AirPods 1 gen loses battery life

After active use of AirPods (1 gen) for 1.5 years, the battery capacity decreased by 5-6 times. During viewing, the charge lasts for 1.5 hours, while talking on the phone — 30-40 minutes. In addition, if you discharge the AirPods from 100% to 0%, then the left AirPod remains approximately 10% charged.

Does anyone know why this happened and could Apple’s service center help?

English translation may be not 100% accurate.

iPhone XS Max, iOS 13

Posted on Apr 10, 2020 2:22 PM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on Apr 11, 2020 12:44 PM

Hello,

Try resetting your AirPods.

Reset your AirPods

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AirPods 1 gen loses battery life

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