how do I remove restrictions so I can use FaceTime?

how do I remove restrictions so I can use FaceTime?


MacBook Air 13", macOS 10.15

Posted on Apr 10, 2020 4:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2020 5:20 PM

Hello lynntriss,


Thank you for using Apple Support Communities! I understand that you're wanting to know how to turn off restrictions so you can use FaceTime on your Mac. You've come to the right place for help.


If FaceTime is being restricted due to Screen Time settings, ensure that it's added to the list of "Always Allowed" apps and that it doesn't have a communication limit following the steps here:


Use Screen Time on your Mac - Apple Support


If this isn't the behavior that you're encountering, could you please provide more details? What's happening when you try to use FaceTime? If you encounter an error, what does it say?


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 12, 2020 5:20 PM in response to lynntriss

Hello lynntriss,


Thank you for using Apple Support Communities! I understand that you're wanting to know how to turn off restrictions so you can use FaceTime on your Mac. You've come to the right place for help.


If FaceTime is being restricted due to Screen Time settings, ensure that it's added to the list of "Always Allowed" apps and that it doesn't have a communication limit following the steps here:


Use Screen Time on your Mac - Apple Support


If this isn't the behavior that you're encountering, could you please provide more details? What's happening when you try to use FaceTime? If you encounter an error, what does it say?


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do I remove restrictions so I can use FaceTime?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.