I got a new iPhone XR, but people say that I sound muffled

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I got a new iPhone XR, but people say that I sound muffled

OMG I got a new iPhone XR two weeks ago and all my voice apps are working perfect and I can hear everyone perfect but people say that I sound muffled, I tried everything and still nothing would fix this so I sent the phone back and they sent me out a brand new phone and I’m still having this issue, once again I have done everything including putting my sim into my old phone(people can hear me perfectly)there is no way that both brand new iPhones can be faulty can they??? Please someone help, much love Scotty

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iPhone XR

Posted on Apr 11, 2020 10:04 AM

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Answer 1

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ChrisJ4203

Level 10

236,297 points

Apr 11, 2020 10:26 AM in response to ScottyJC20

Do you have a case on the phone? Have you tried using your EarPods to test how well people can hear you? The iPhone has two microphones, one at the bottom of the phone area, on the left side as you hold it, the other in the back by the camera area. If you have something covering the bottom area of the phone, it can distort sounds. If you have a case on the iPhone, try taking it off and testing a call as well. It would be very unusual for two phones to be faulty.

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Answer 2

ChrisJ4203

Level 10

236,297 points

Apr 13, 2020 9:17 AM in response to ScottyJC20

Unfortunately, at this time it is hard to recommend much. You can use the link at the top of the page here to contact Apple Support for help. There is only limited troubleshooting that can be done by us fellow users online here. Apple is your next step.

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Answer 3

ScottyJC20 Author

Level 1

8 points

Apr 11, 2020 11:37 AM in response to ChrisJ4203

Chris I really appreciate it your message back but yes unfortunately I have check all these,I’m seeing loads of stuff on line with other users having some issues, in my option Since switching to Apple I have only had Problems I’m afraid, there anything else you can recommend??

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I got a new iPhone XR, but people say that I sound muffled

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