Cannot locate ECG app???

Question

Level 1

9 points

Cannot locate ECG app???

I live in the US. I have an iPhone 8 plus with iOS 13.4.1 installed.

My apple watch is a series 4 with 6.2.1 installed

This watch used to have the ECG app. I reset it to pair with my wife's phone, and then switch back to mine. Unpaired/reset, and repaired with the 8 plus above.

No ECG app. I search for it on the apple watch store and it does not show up there either.

It used to be on my watch before the switching, etc.

What is going on? How do I get this app installed back on my watch?

Posted on Apr 11, 2020 1:17 PM

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Answer 1

MadMaxM Author

Level 1

9 points

Apr 11, 2020 4:51 PM in response to Dah•veed

Yes. I am finally set up. I had to reset my phone to factory defaults and then the health app let me set it up.

thanks

Max

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Answer 2

deggie

Level 10

167,519 points

Apr 11, 2020 4:28 PM in response to MadMaxM

You may have to go back into the Health app and set it up again.

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Answer 3

Joseph_S.

Community Specialist

Apr 13, 2020 11:34 AM in response to MadMaxM

Thanks for asking about the new ECG feature.

Check here for availability in your region: ECG

ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.

Heart rate notifications on your Apple Watch - Apple Support

Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support

If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.

Take care

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Answer 4

Dah•veed

Level 9

66,487 points

Apr 11, 2020 4:36 PM in response to MadMaxM

Are you searching for it in the App Store on the watch itself?

ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4; iPhone 8+, iOS 13.4; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

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Cannot locate ECG app???

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