User profile for user: ConcernedCommentator
ConcernedCommentator Author
User level: Level 1
4 points

Apple TV+ Free Trial

Dear Whomever it concerns:


I was going through all my Apple app subscriptions and canceling auto renewals (as we need to be frugal in a pandemic). Among them was Apple TV+. I did not realize that canceling this auto-subscription alone (only this subscription among multitudes) ends access immediately. All others continue to allow access until the current period expires (whether paid or free trial).


I had until Jan 2021 (9 months) remaining on the Apple TV+ free trial. Is there anyway to reactivate this?




— Concerned Commentator under COVID Lockdown


[Edited by Moderator]

Posted on Apr 12, 2020 2:59 AM

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User profile for user: vazandrew
vazandrew
User level: Level 8
40,834 points

Posted on Apr 12, 2020 8:20 AM

It is well documented that the trial will also end immediately when the subscription is cancelled and it also reminds a user of this before confirming cancellation. This is an extended trial offer and the terms for cancellation do differ between providers. The terms also state here that a trial cannot be reactivated once cancelled. You are free to contact Apple but it is within their discretion as to whether an exception is granted.

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User profile for user: vazandrew
vazandrew
User level: Level 8
40,834 points

Apr 12, 2020 8:20 AM in response to ConcernedCommentator

It is well documented that the trial will also end immediately when the subscription is cancelled and it also reminds a user of this before confirming cancellation. This is an extended trial offer and the terms for cancellation do differ between providers. The terms also state here that a trial cannot be reactivated once cancelled. You are free to contact Apple but it is within their discretion as to whether an exception is granted.

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Apple TV+ Free Trial

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