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I have no information about the Apple ID used in this watch

I have an Apple watch of my aunt who has died. Now it is with an Apple ID. I have no informations to unlock it. Is there any option left please answer.

Apple Watch

Posted on Apr 12, 2020 9:15 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2020 9:32 AM

 contact Apple ID Support. Have a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


https://twitter.com/AppleSupport




3 replies
Question marked as Top-ranking reply

Apr 12, 2020 9:32 AM in response to marjuksajid

 contact Apple ID Support. Have a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


https://twitter.com/AppleSupport




Apr 12, 2020 10:36 AM in response to Eric Root

See About Activation Lock on your Apple Watch https://support.apple.com/en-us/HT205009


See what Eric said above: How to request access to a deceased family member's Apple accounts - Apple Support. If you can't turn the activation lock off and want to make it functional, you will need a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts (from the link Eric posted).


If you have such an order , see these support option for help:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

I have no information about the Apple ID used in this watch

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