My computer is flashing between the prohibitory symbol, the question mark folder, and the apple symbol.

This is for my Macbook Pro 13" Model A1278. My computer's internal hard disk crashed two days ago. No big deal, I've replaced that before myself. Yesterday I ended up getting a Crucial 500GB MX500 replacement drive. Got it home, swapped the drives, erased the new drive before installing OS X. It's when I went to restart that weird stuff started happening. The startup screen flashed between the prohibitory symbol and the Apple a few times, so I turned it off and rebooted it. I was able to get into the set up your new mac, and was able to get it started up and set about installing the stuff I wanted. When I started surfing around the internet to get my sites and logins back that it started stalling. Or freezing. But it would catch up, and seem to be okay for a while. But this kept happening. If I switched tabs too fast, or jumped too much between my browser and whatever I was trying to install, it would freeze up. My uneducated diagnoses is the new SSD is too fast for the mother board, but what do I know. I decided to try and reboot it today to see what would happen. BIG mistake. The startup symbol flashes between the Prohibitory symbol, the Question Mark Folder, AND the Apple. If I let it go long enough it ends up with part of the log in screen. My name and symbol show up, but no place to type my password.


And it gets weirder. I tried turning the computer on and off several times. One time, in the top right corner of the screen I got a little keyboard with a drop down menu to choose different languages. Another time I got a flashing cursor in the top left corner. Another time what looked like Terminal language/programming error log appeared on the left side of the screen. After that time it restarted on it's own, giving me the official 'Your computer has had to restart' line. One time I left it on the My name screen to see what would happen. It turned off on it's own after 5 minutes or so.


Prohibitory symbol tells me I should reinstall the operating symbol. Question Mark says it can't find the start up disk. The Apple says it should be starting up just fine. With all these different results I'm worried about what the **** is going on, and what is the next best step. I want to try to reinstall the operating system, but my gut is telling me that won't fix it. This is waaaaay out of my depth of finding the right answer on the internet, and fixing it myself. I could use some help here.

MacBook Pro 13", macOS 10.12

Posted on Apr 12, 2020 11:55 AM

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Posted on Apr 12, 2020 8:04 PM

The way the cables in these Macs are used, they end up wearing against the machined inner surface of the case, causing shorts, and where they take tight turns, they develop cracks. Models in this era are notorious for needing to replace the cable when you replace the drive.


The litmus test is to place the new drive in an external adapter, toaster, or enclosure. It can be installed on, and can run your Mac from there. Then if it acts up when moved inside the computer, replace the cable. Some users just call it preventive maintenance and replace it whenever the drive is replaced.


The original drive from a 2012 Mac is well past its expected lifetime.

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Apr 12, 2020 8:04 PM in response to LissieBess

The way the cables in these Macs are used, they end up wearing against the machined inner surface of the case, causing shorts, and where they take tight turns, they develop cracks. Models in this era are notorious for needing to replace the cable when you replace the drive.


The litmus test is to place the new drive in an external adapter, toaster, or enclosure. It can be installed on, and can run your Mac from there. Then if it acts up when moved inside the computer, replace the cable. Some users just call it preventive maintenance and replace it whenever the drive is replaced.


The original drive from a 2012 Mac is well past its expected lifetime.

Apr 12, 2020 12:11 PM in response to LissieBess

You haven't provided the version of macOS currently installed on your computer.


Basically, the question mark folder tells you that a part of the OS is missing. The prohibitory symbol means no OS could be found. So, I would reinstall macOS. It's possible that your original installation left behind a working Recovery HD. So, start by doing this:


Install El Capitan or Later from Scratch


If possible, back up your files.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility from the Utility Menu and click on the Continue button.
  3. When Disk Utility loads select the target volume (indented entry with vol_name) from the Device list.
  4. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  5. Check that the partition scheme is set to GUID.
  6. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  7. Click on the Apply button, then wait for the Done button to activate and click on it.
  8. Quit Disk Utility and return to the Utility Menu.
  9. Select Install OS X and click on the Continue button.


Apr 12, 2020 6:16 PM in response to LissieBess

The solid Apple is not in the computer's ROM. It only appears when loaded from a drive that was able to at least transfer one blob of software to memory correctly.


The question mark symbol says that a bootable drive could not be found where the parameter in Parameter RAM says it should be.


The Prohibitory symbol says that a bootable Volume was found, but on execution, one of the initial primary components was found to be damaged or wrong version or missing.


This contributor says you need to consider replacing your boot drive. ¿What year MacBook Pro 13-in? A1278 maps to 2008 to 2012 non Retina display models.

Apr 12, 2020 1:09 PM in response to Kappy

I have erased and reinstalled El Capitan. It didn't work. I just got stuck on the Prohibitory symbol on restart. I want to try again, with one of the other options for Erasing the hard drive. The options I am getting are OS X Extended with 4 options: Journaled, Case-sensitive Journaled, Journaled Encrypted, and Case-sensitive Journaled Encrypted; and two others, MS-DOS (FAT) and ExFAT.

Apr 12, 2020 7:52 PM in response to LissieBess

The boot drive holds MacOS, as well as all your files (unless you moved them to another drive).


When a Bad Block is encountered, MacOS uses the drive controller to re-read the bad block as many as 1,000 times, in hopes of getting good data. this can take up to a quarter minute worst case for each Bad Block.


A drive that is accumulating Bad Blocks is likely to get worse and be unusable within about 6 months time, over a very large sample of drives. It may suddenly stop working completely at any time -- you are getting your warning right now.


Users who replace the original drive with a 500-ish or larger SSD drive (and new cable) report, "It's like getting a whole new computer!"

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My computer is flashing between the prohibitory symbol, the question mark folder, and the apple symbol.

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