AirPod pro clicking/crackling sound.

Yesterday, my AirPods Pro started making this weird clicking sound whenever I moved around while the AirPods were in noise cancellation mode or transparency mode. Does anyone know how to fix this?

Posted on Apr 12, 2020 6:14 PM

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6 replies

Apr 17, 2020 12:45 PM in response to mc20piece

My right airpod pro is also making a static noise when in transparency mode and noice cancellation. Waste of time calling apple support. I have tried repairing multiple times with no success as that was their only suggestion. So after being on the phone for 1hr and 2 minutes the resolution was that they would send me replacements for $190. What BS. This problem is well known and a company with this profit margin will not admit fault? My best suggestion would be, dont buy this expensive product. With insurance they would have been well over $300. I didn’t purchase insurance as I am gentle with my electronics. Shame in apple!

Apr 15, 2020 6:50 AM in response to Hdvhhhfg

I had this issue with my right airpod pro. Called apple and tried to reset the airpods in the case. It didn't help so they replaced only the right airpod pro. The day I received my right airpod pro the left one started clicking/crackling. Same process with apple and once the reset didn't fix the issue they mailed me a left airpod pro. You may see lots off people say this is due to a software update with the ANC, but I believe this is a latent hardware failure. If you turn your ANC off completely per the picture below the clicking/crackling is gone so it has something to do with the ANC failing. I have a gut feeling my replacement pods will fail eventually and I will have to go through this process again. My suggestion is check to see if you turn off ANC and the issue is gone but call apple support regardless to troubleshoot.

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AirPod pro clicking/crackling sound.

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