Apple Event: May 7th at 7 am PT
I have a US Apple ID but have moved to Austria. I’m having difficulty proceeding because
any advice is welcome.
Here is some help in changing your country. Be sure and use the support options.
Change your Apple ID country or region https://support.apple.com/en-us/HT201389 See this heading especially What to do before you change your country or region.
Use this link in the document if you need to View your Apple ID balance https://support.apple.com/en-us/HT202359
If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support. You could purchase something of value greater than or equal to the amount of your store credit or ask iTunes Support to zero out your account balance using this iTunes Support Form https://support.apple.com/en-euro/itunes-contact
And you also can contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options. You should be able to get telephone or chat support.
Here is some help in changing your country. Be sure and use the support options.
Change your Apple ID country or region https://support.apple.com/en-us/HT201389 See this heading especially What to do before you change your country or region.
Use this link in the document if you need to View your Apple ID balance https://support.apple.com/en-us/HT202359
If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support. You could purchase something of value greater than or equal to the amount of your store credit or ask iTunes Support to zero out your account balance using this iTunes Support Form https://support.apple.com/en-euro/itunes-contact
And you also can contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options. You should be able to get telephone or chat support.
The main question is not being able change my region and payment.
The US gift card was redeemed, but the App Store will not use it, but keeps wanting to use my old credit card.
so I cannot spend my gift card to change region as apple forces us to do.
Hi! Check the "Card or code is from a different country or region" here: If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support
Cannot change country
