Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keynote 10

When I want to create new document or choose template Keynote quit unexpectedly. Only able to see Choose a Theme window but when when click any template the app quit


Pop up window appear Keynote quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.

MacBook Pro 15", 10.15

Posted on Apr 13, 2020 1:00 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2020 7:20 AM

Did you reboot your Mac, after these applications crashed?


Do you use a Font manager that has disabled fonts that are required for these applications? Are you using any anti-virus or so-called Mac cleaner applications?


When any of these applications crashes, a subsequent launch will attempt to reload its saved application state, which leads to another crash. Hold the shift key when launching any of these apps following a crash, and the saved application state will not be loaded. The application may, or may not cease crashing depending on other potential issues.

3 replies
Question marked as Top-ranking reply

Apr 13, 2020 7:20 AM in response to richierio1985

Did you reboot your Mac, after these applications crashed?


Do you use a Font manager that has disabled fonts that are required for these applications? Are you using any anti-virus or so-called Mac cleaner applications?


When any of these applications crashes, a subsequent launch will attempt to reload its saved application state, which leads to another crash. Hold the shift key when launching any of these apps following a crash, and the saved application state will not be loaded. The application may, or may not cease crashing depending on other potential issues.

Keynote 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.