Incorrect SSL certificates

One of my domains bucksccc.org.uk, moved to a new host last Thursday. A new secure SSL certificate was issued and the site is now working correctly on machines all over the globe, inc phones, tablets, PCs etc. The one place it is not is my Mac. On any browser, I am given an error message saying site is insecure and certificate is not trusted. When I view the certificate it is showing the old one. I also have Windows 10 on my Mac and the site is fine on that. It is an old mac running (OS High Sierra). I have cleared cache on all browsers, refreshed Firefox, uninstalled Avast Security, rebooted - you name it I have tried it (obviously except the fix!)


Thanks for ideas - Frank

iMac 21.5", macOS 10.13

Posted on Apr 13, 2020 3:19 AM

Reply
41 replies

Apr 13, 2020 2:42 PM in response to fwsr

Avast can be really tough to get rid of all parts of it.


EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Or use the paperclip at the bottom of a Reply to attach the full report here. :)


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

Apr 15, 2020 9:41 AM in response to MrHoffman

Thanks for that. I know nothing about ESET. I seem to spend my life installing and uninstalling Avast and see no evidence of Trusteer/Rapport, although acknowledge that EtreCheck does. I am also told EtreCheck is malware, but is anything not nowadays?!! I am happy to back up and back up, wipe and reinstall and see what happens. I will just first see what happens when the domain hosts issue another certificate.


WD is old and i used as a backup hard drive, but even though it says it backs up everyday, but the drive is cold and never lights up so is probably dead!


I use Acrobat Pro a lot so hopefully that will be easy to reinstall.


Thanks for help.

Apr 15, 2020 9:57 AM in response to fwsr

Etrecheck's only "malware-like" behavior is notifications, which can be turned off in the system preferences.


Its primary function is to identify hardware and software the machine has installed, and running in memory resident areas.

That's all it does.


Avast, Malwarebytes are able to identify and quarantine files known to belong to Malware and viruses.

In the early days Avast did have false positives.

But it has since become really effective as long as you turn off its notifications, and even comes with its own uninstaller, which is rare.


AppDelete 4.3.3 is a great utility to remove programs, but it isn't perfect, and you can use Etrecheck to identify programs that haven't fully disappeared after restart.


Devon Technologies EasyFind is able to locate all files on a system, including hidden files, and in safe mode delete any file as long as you have administrative access. And it doesn't need indexing like Spotlight.


Many utilities profess to optimize the system by cleaning system caches, update prebinding, repair permissions, and cleaning logfiles. In the early days of Mac OS X when it shared its space with Classic systems which didn't recognize its permissions, permissions repair was important. Apple's system caches though are constantly being written and rewritten, and if caught in the middle of being written can lead to an infinite loop of corrupted cache files. This in turn slows down your system. System updates do their own prebinding. Logfiles are cleaned up automatically as long as you leave your machine on overnight at least once a month.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Incorrect SSL certificates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.