Send in for repair

Im trying to send my phone in for repair from broken screen. Can’t turn off find my iphone because of this now I can’t complete my repair request. Anyone know how to get around this problem..

iPhone X, iOS 13

Posted on Apr 13, 2020 8:34 AM

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Posted on Apr 13, 2020 8:46 AM

You can log into iCloud.com and set the iPhone to erase, if its connected to Wifi, it will erase, and then once its erased, you can then remove it from your iCloud account which effectively turns off Find My iPhone.


See here: Remove a device from Find My iPhone on iCloud.com - Apple Tugi

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Send in for repair

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