Send in for repair
Im trying to send my phone in for repair from broken screen. Can’t turn off find my iphone because of this now I can’t complete my repair request. Anyone know how to get around this problem..
iPhone X, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Im trying to send my phone in for repair from broken screen. Can’t turn off find my iphone because of this now I can’t complete my repair request. Anyone know how to get around this problem..
iPhone X, iOS 13
You can log into iCloud.com and set the iPhone to erase, if its connected to Wifi, it will erase, and then once its erased, you can then remove it from your iCloud account which effectively turns off Find My iPhone.
See here: Remove a device from Find My iPhone on iCloud.com - Apple Tugi
Send in for repair