Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

microphone issue

My mic doesn't work! Everytime I try to record something (video or audio) and also in phone call, I can't speak and even hear my interlocutore. It isn't possible to press "speaker" too.

iPhone 7, iOS 13

Posted on Apr 13, 2020 8:58 AM

Reply
Question marked as Best reply

Posted on Apr 13, 2020 9:57 AM

Than you may have a hardware issue. Have you restored the device using iTunes and tested again?


https://support.apple.com/en-ca/HT201252


This updates the iOS to the latest version to isolate the issue to either software or harware.


Be sure to backup your phone before you do this.

4 replies

microphone issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.