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matilde1533 Author

Level 1

8 points

microphone issue

My mic doesn't work! Everytime I try to record something (video or audio) and also in phone call, I can't speak and even hear my interlocutore. It isn't possible to press "speaker" too.

iPhone 7, iOS 13

Posted on Apr 13, 2020 8:58 AM

Top-ranking reply

LACAllen

Level 8

43,500 points

Posted on Apr 13, 2020 9:57 AM

Than you may have a hardware issue. Have you restored the device using iTunes and tested again?

https://support.apple.com/en-ca/HT201252

This updates the iOS to the latest version to isolate the issue to either software or harware.

Be sure to backup your phone before you do this.

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microphone issue

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