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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
So I’ve had my new iPad too for a week now and I went to clean the back and case and screen of it, until I noticed a rectangular shape going from the right side then dissapearing when it goes towards the left. It’s quite hard to notice but still noticeable. I’ve been drawing on it I but only with it flat and gaming with it but only with it on a stand. Are those components sticking out or a bend?
If you suspect some sort of defect in your recently purchased iPad, and you have had this iPad for only 7 days, or so, you can call Apple to put your iPad Pro into the 14-day return policy, so you can return this iPad and get a replacement when stores re-open.
Contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
If you suspect some sort of defect in your recently purchased iPad, and you have had this iPad for only 7 days, or so, you can call Apple to put your iPad Pro into the 14-day return policy, so you can return this iPad and get a replacement when stores re-open.
Contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
Do what you will.
I gave you your only option to pursue.
Put in for a return/replacement or live with a possible bend/defect.
If you call Apple, you can explain to them what you see and perhaps email the image to their support employees for them to determine what is going on with the back of your iPad?
It’s quite hard to see but it’s under the Apple logo and to the right
I don’t know if this is defect or a component sticking out, and it’s barely noticeable.
Bends or components sticking out of iPad?
