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iphone 8 diabled

My iphone 8 is disabled and is asking I connect to iTunes but the problem is i've never synced it to my computer before. What should I do ? Also if i take it to the apple store and they unlock it there does that mean that all my stuff will get deleted ?


iPhone 8

Posted on Apr 13, 2020 1:26 PM

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Question marked as Top-ranking reply

Posted on Apr 13, 2020 1:30 PM

sofianen wrote:

What should I do ?

Follow these instructions (which include connecting to iTunes). Don't worry about previous sync (or lack thereof). If you have done a backup previously, you will be able to recover it. If you haven't, you will lose everything. That's true regardless of how you proceed (Apple Store or not).


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 13, 2020 1:30 PM in response to sofianen

sofianen wrote:

What should I do ?

Follow these instructions (which include connecting to iTunes). Don't worry about previous sync (or lack thereof). If you have done a backup previously, you will be able to recover it. If you haven't, you will lose everything. That's true regardless of how you proceed (Apple Store or not).


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

iphone 8 diabled

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