Cracking sound from my earphones

Hello guys,


Just a quick question with regards to my Iphone11 which I bought recently (5months). When i hear music i can hear cracks in my headphones , any suggestions?

iPhone 11, iOS 13

Posted on Apr 13, 2020 2:34 PM

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Question marked as Top-ranking reply

Posted on Apr 14, 2020 8:07 AM

Hi aravind_naryanan4820,


Welcome to Apple Support Communities. I understand the sound of your EarPods is distorted, when listening to music.


Enjoying great quality sound, with the comfort of your EarPods is one of the many benefits of using your iPhone. I'll be happy to help.


If possible, I recommend to use an other pair of headset and see if the sound is distorted. This can help determine if your EarPods, needs to be replaced. In addition, I suggest to follow the steps outlined in this article: If your headphones don't work with your iPhone, iPad, or iPod touch


Please keep me posted on the results.


Kind regards.

1 reply
Question marked as Top-ranking reply

Apr 14, 2020 8:07 AM in response to aravind_naryanan4820

Hi aravind_naryanan4820,


Welcome to Apple Support Communities. I understand the sound of your EarPods is distorted, when listening to music.


Enjoying great quality sound, with the comfort of your EarPods is one of the many benefits of using your iPhone. I'll be happy to help.


If possible, I recommend to use an other pair of headset and see if the sound is distorted. This can help determine if your EarPods, needs to be replaced. In addition, I suggest to follow the steps outlined in this article: If your headphones don't work with your iPhone, iPad, or iPod touch


Please keep me posted on the results.


Kind regards.

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Cracking sound from my earphones

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