Account Update

I have updated my payment method a few days ago on my Apple account page. However, the update has not made it to Music and won't allow me to remove my old payment method. On the denial to remove I get "Family organizer requires at least one payment on file". I've never run across anything like this. What can I do to update my card? Thanks

Posted on Apr 13, 2020 1:41 PM

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Apr 14, 2020 7:56 AM in response to Cruarkarc

Hello Cruarkarc,


Welcome to Apple Support Communities!


I understand that you've changed your payment method a few days ago but the update didn't make it Apple Music and it won't allow you to remove the old payment method because being in a Family Sharing it says the Family organizer requires at least one payment on file. I am happy to help you with changing your payment method.


Follow the steps provided in the article below for help when you're unable to change your payment method.

If you can't remove your last payment method or use no payment method with your Apple ID


Let me know if that was helpful.

Cheers!

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Account Update

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