Movies from Movies Anywhere/VUDU not showing up in iTunes

I purchased a movie (Central Intelligence Unrated) from VUDU and was assured that this movie could be ported to iTunes. It shows up in my VUDU library, my Movies Anywhere library but not iTunes. I have tried to disconnect the link between Movies Anywhere and iTunes and restoring the link. This has not worked. I am beyond frustrated.

iPhone 11 Pro Max, iOS 13

Posted on Apr 13, 2020 2:20 PM

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4 replies

Apr 14, 2020 10:03 AM in response to hbsportsfan

Hello hbsportsfan,


We appreciate the reply! Based on what you describe, it may be helpful to reach out to Movies Anywhere support. The link in the post above, Connect your Apple ID to your Movies Anywhere account, has the contact details:


"Get help

  • If you bought a movie from the iTunes Store and later received a refund, that movie is no longer available from either Movies Anywhere or the iTunes Store.
  • You can stream and download eligible movies through Movies Anywhere only within the U.S. and certain U.S. territories and possessions.
  • To learn about system requirements or program details, visit MoviesAnywhere.com or contact a Movies Anywhere representative at help.moviesanywhere.com.
  • For urgent issues, call 1-833-466-8438 to speak to a Movies Anywhere representative.
  • For all other questions, use the Movies Anywhere contact form. Or open the Movies Anywhere app on your iPhone, iPad, or iPod touch, tap the Settings icon > Help Center > Contact Us."


Best wishes.

Apr 14, 2020 8:05 AM in response to hbsportsfan

Hello hbsportsfan,


Thanks for posting. As I understand it, you've been running into some issues accessing a VUDU-purchased movie through iTunes. Is that right? I'll be glad to see what help I can offer.


Are you able to access any other films from your Movies Anywhere account, or are you unable to access others as well?


Did you use the exact steps outlined in this resource? Connect your Apple ID to your Movies Anywhere account


This resource, published by Movies Anywhere, has some information that might be helpful as well: iTunes movies do not show in Movies Anywhere collection


I hope that helps. Enjoy your day.

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Movies from Movies Anywhere/VUDU not showing up in iTunes

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