refund for purchase
I can’t refund money for a random purchase in Apple Store
iPhone 7 Plus, 13
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello mariia208,
Welcome to the Apple Support Communities. It sounds like you have a question about a purchase you made in the iTunes Store or App Store. Being able to manage your billing is always important, and I'm glad to see if I can get you started.
For clarification, are you asking how to submit a refund request? If so, check out this link to get started: Request a refund for apps or content that you bought from Apple
On the other hand, if you have already submitted a request and you had a question about the status, check out the below: How long refunds from the App Store or other Apple services take
"When will I find out if my refund is approved?
After you request a refund, you'll receive an update within 48 hours. You can sign in to reportaproblem.apple.com to check the status of your refund request.
You may lose access to refunded items."
Take care.