account disabled

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Level 1

5 points

account disabled

my phone says that my account is disabled in the App Store and ITunes and I don’t know how to fix it! I can’t even download free apps!

Posted on Apr 13, 2020 5:23 PM

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Answer 1

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FoxFifth

Level 10

472,011 points

Apr 13, 2020 6:06 PM in response to Kanicki

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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Answer 2

Apr 13, 2020 6:29 PM in response to FoxFifth

I got an error saying my Apple ID Acct has been disabled via iTunes and App Store when I try to schedule a call from support, I get this code: CAS.error.CASWEB-NOSLOT-001

so frustrated. I can’t even get on to get help. What do I do?

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Answer 3

FoxFifth

Level 10

472,011 points

Apr 13, 2020 6:38 PM in response to bellagrits13

I just tried it and I get the same error. You may need to wait awhile or try another method of contacting support such as the Contact Support at the top right of this page to see if that is currently working.

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account disabled

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