Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone isn’t letting me download apps.

Every-time i try to download an app, it says that i need to sign in to view billing information.

iPhone 8 Plus, iOS 13

Posted on Apr 13, 2020 10:34 PM

Reply
Question marked as Best reply

Posted on Apr 14, 2020 8:32 AM

Have you verified your billing information? Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.        

2 replies
Question marked as Best reply

Apr 14, 2020 8:32 AM in response to rayanna226

Have you verified your billing information? Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.        

My phone isn’t letting me download apps.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.