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Apple ID Disabled

Recently I had requested a refund from my bank as I believe there was unauthorized purchases on my account, and a few days later, my Apple ID was disabled and I have a pending payment on it, I cannot change my payment method or request a refund for it as my Apple ID is still disabled, any tips? I would really like to get back to updating my apps.

iPhone 8

Posted on Apr 14, 2020 12:18 AM

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2 replies

Apr 14, 2020 4:03 AM in response to brandonfrommorinville

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

 You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.


Apple ID Disabled

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