You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Jake_Trigga
Jake_Trigga Author
User level: Level 1
4 points

my apple id is disabled i dont know how to reactivate my account or make a new one

why did my account deactivate after i wanted a refund on unkown purchases i never made, and how can i get it back?

iPhone 11 Pro Max, iOS 14

Posted on Dec 22, 2020 8:32 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Posted on Dec 22, 2020 8:36 PM

If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Dec 22, 2020 8:36 PM in response to Jake_Trigga

If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Reply

my apple id is disabled i dont know how to reactivate my account or make a new one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up