iPad crashing down after every 3-5 mins

iPad Pro crashing down after every 3-5 mins and restarting at its own ... this started after I updated iPad to latest 13.4.1 software .... already tried to erase content and restoring fm iTunes with putting iPad in recovery mode but no help ... any suggestions ?

iPad Pro 10.5-inch, Wi-Fi

Posted on Apr 14, 2020 8:22 AM

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Posted on Jan 3, 2021 1:12 PM

I did some additional tests.


Before rebooting IPAD, IOS tries 2 times to reach thermalmonitord service, every 60 seconds.


It then creates 2 Stack+thermalmonitord logs and then it crashes creating the panic-full log the third time


In my case sensor TG0B is not reachable. This morning I noticed that the charging connector was really dirty so i cleaned it up with a toothpick. After that I tested ipad for hours and i didn't have a single issue for a first time since weeks


Sadly, this evening it started againg to reboot randomly (same problem).


My opinion is that there is something on flex cable that is wrong. Cleaning or replacing it will probably solve the problem. The spare part itself is really cheap but it's not easy to replace with a new one (soldering skills are needed), and apple will not do this for you.


Probably with new IOS versions they changed the way how thermalmonitord watchdog handles the system. Is possible that we had the stack+thermlamonitord logs even before, but they did not cause the reboot.





91 replies

May 19, 2020 2:30 PM in response to MichelPM

Wow. Alrighty then.


I don’t think that LotusPilot was trying to be any kind of electronics technician or detective, nor was he trying to pin down possible causes, advice, or solutions for any user. I saw his collection of data as a welcomed attempt to provide factual info to Support about what specific class of iPads is witnessing this problem. This to me is commendable.


I find it amusing that you have equated this issue with the “myriad of current iPad issues”. This is not a trivial annoyance like

a flashlight icon failing to show up in a pull-up menu. Our iPads are DEAD. Unusable paperweights. But I will cease whining here. There’s clearly nothing to be gained.

Dec 30, 2020 2:35 AM in response to metallox

Hi Metallox,


last time my problem occured again was with a video streaming app. Maybe you recognise this?


it looks like a battery management/power problem: after rebooting it crashes, with full battery. But it ‘thinks’ it is empty, showing an empty battery icon and plug-in cable icon.


only to be able to boot up while plugged in. Strange.. 🤷‍♂️

Also:

I’ve found Some strange lines in crash reports.. but they are hard to understand. Any idea what your crash report says?


best,

thomas

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iPad crashing down after every 3-5 mins

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