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Not charging

I’m having a problem charging my iPad, when I first plug it in it starts charging for a few seconds and then says not charging, any ideas or suggestions of what I can do?

iPad Pro, iPadOS 13

Posted on Apr 14, 2020 11:14 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2020 2:41 PM

Then you must have a 2018 iPad Pro model.


Try the new hard reset procedure for the new 2018 iPad Pro models.

1. Press and release the volume UP button.

2.Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!

8 replies
Question marked as Top-ranking reply

Apr 14, 2020 2:41 PM in response to angeltweety23

Then you must have a 2018 iPad Pro model.


Try the new hard reset procedure for the new 2018 iPad Pro models.

1. Press and release the volume UP button.

2.Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!

Not charging

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