What is your computer model: To find the complete model information select About This Mac from the Apple menu. You can create a snapshot of the dialog as follows:
How to take a screenshot on your Mac
Capture, Save or Record Screenshots in Mac OS X - Help Desk Geek
OS X Screen Capture Shortcuts
(⌘⬆︎3) Command-Shift-3 Capture the screen to a file
(⌘⬆︎⌃3) Command-Shift-Control-3 Capture the screen to the Clipboard
(⌘⬆︎4) Command-Shift-4 Capture a selection to a file
(⌘⬆︎⌃4) Command-Shift-Control-4 Capture a selection to the Clipboard
(⌘⬆︎5) Command-Shift-5 Invoke new screen grabber
You can then post the image in the forum's message editor.
What version of macOS is currently installed? Which version of macOS will you be reinstalling? If you do as you initially planned, then you should use a regular file backup, rather than a Time Machine backup.
Before You Upgrade macOS
- Fix any problems before upgrading.
- Run First Aid in Disk Utility while booted from your Recovery HD.
- Backup. Make a bootable clone using CarbonCopy Cloner or use TimeMachine.
- Be sure your startup disk has 18-20GB of free space during the installation.
- Upgrade third-party software for compatibility. See App Compatibility Table - RoaringApps. If you have mission critical software, then DO NOT upgrade until you know that software is compatible with the version of macOS you are about to install.
- Disconnect all third-party peripherals.
- Download the installer which will be in the Applications folder. Quit the installer after it opens, then make a copy of the installer and save it in the Downloads folder. The one in the Applications folder will be deleted after a successful installation.
- The download is large, anywhere between 5 and 9GBs. It takes time to complete. Be patient.
- Double-click on the installer in the Applications folder. Click on the start button to begin the installation.