Itunes: certain songs won't play, keep requesting authorization

I have certain songs that I downloaded but can't listen to. I'll click the song, and it opens the log in box telling me I need to authorize my pc. So I log in and it accepts my login, no problem. But when I select the song again, it once again tells me I need to authorize the computer. This happens over and over, I can never listen to these select songs. What can I do?

Windows, Windows 10

Posted on Apr 14, 2020 1:30 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2020 10:26 AM

Hi Seabee44,


Thanks for coming to Apple Support Communities for help today. As I am understanding, you have iTunes songs that you are unable to listen to on your PC. You receive a message that your computer needs to be authorized. I'll do my best to help you listen to your music again.


Is it possible the unplayable songs were downloaded with a different Apple ID?


This article has steps that might help: If iTunes for Windows prompts you to authorize your computer when you try to play purchases.


You may even need to delete the songs and download them again: Delete songs and other items in iTunes on PC.


Then you will want to follow: Redownload apps, music, movies, TV shows, and books


Have a fantastic day!



1 reply
Question marked as Top-ranking reply

Apr 15, 2020 10:26 AM in response to Seabee44

Hi Seabee44,


Thanks for coming to Apple Support Communities for help today. As I am understanding, you have iTunes songs that you are unable to listen to on your PC. You receive a message that your computer needs to be authorized. I'll do my best to help you listen to your music again.


Is it possible the unplayable songs were downloaded with a different Apple ID?


This article has steps that might help: If iTunes for Windows prompts you to authorize your computer when you try to play purchases.


You may even need to delete the songs and download them again: Delete songs and other items in iTunes on PC.


Then you will want to follow: Redownload apps, music, movies, TV shows, and books


Have a fantastic day!



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Itunes: certain songs won't play, keep requesting authorization

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