Flash player plug-in

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Lucas1948 Author

Level 1

116 points

Flash player plug-in

I'm trying to watch TV on my Mac—specifically, Xfinity. The site prompts me to enable the Flash player, which I have installed and updated. However, the Help page gives me instructions that don't match what I see in Preferences.

I should add that I'm using Safari Technology Preview instead of Safari. (Why? Because my bank's bill payer won't work with plain-jane Safari, but it works with Technology Preview. I don't know whether that makes any difference in this instance.)

Xfinity refers me to Adobe's help site (enabling-flash-player-safari.html), which includes a screen shot of a Safari Preferences Websites page. The help page illustration shows a list of Plug-ins. The exact same page on my MacBook does not show any plug-ins at all. I can't enable Adobe Flash Player plug-in if I can't see it in Preferences.

I read a post by Eric Root here in the Community, where he said that Safari, Chrome, and other browsers have dropped support for plug-ins. Okay ... maybe Xfinity didn't get the word? Where do we go from here?

MacBook Pro 13", macOS 10.15

Posted on Apr 14, 2020 6:54 PM

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Answer 1

Lucas1948 Author

Level 1

116 points

Apr 15, 2020 4:57 PM in response to Eric Root

Eric, I really appreciate that you responded to my post. I should apologize—I posted my question to the Xfinity forum, and just this evening I learned from them that Safari Technology Preview does not support Flash. However, plain old Safari still does. I'd started using Safari Technology Preview for the reason I laid out in my original post, and I've been using it as my default browser for some time. I don't stream TV from Xfinity very often. Last night, I hit a wall trying to stream through Safari Technology Preview and didn't know why.

Well, now I know. Any idea what's gonna happen this fall when (I presume) we'll get another new version of macOS and Safari will no longer support Flash? I'd like to think that Xfinity will adjust for that new reality.

Again, thanks for your informative and prompt response.

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